Contact Us
- Email: [email protected]
- Contact Number: 020 4600200(Calls from other Networks)
- Contact Number: 0800 200 000(Calls from other Landlines)
How do I speak to a Telkom agent?
Give Telkom a call - 081 180 (free from a Telkom mobile phone)
Where can I complain about Telkom?
If you experience a problem with your Telkom service, call 10212 or for account enquiries call 10210. Ask the agent for a reference number. In those unfortunate instances where a problem arises, Telkom will follow the procedures outlined in this section in attempting to resolve your complaint expeditiously.
How do I contact Telkom to cancel my contract?
Submit your cancellation request via email to [email protected] for Fixed Line business, or [email protected] for Mobile Services.
Is Telkom under Government?
As of 31 March 2020, Telkom is 50.5% owned by institutional investors, 40.5% held by the Government of South Africa, 6.4% is owned by non-institutional investors, and the remaining 2.6% is held as treasury share.
27 related questions foundHow long does it take to cancel Telkom line?
After successfully submitting your cancellation request online, your cancellation order will take 30 days to complete and at the end of the following month you will receive your final bill.
How do I check my Telkom contract?
How To Find Out Your Telkom Contract End Date
- Dial *188# All you have to do in this step is dial the main Telkom USSD code *188#
- Request More Options. Dial # to request more options from the default menu.
- Select Option 7 to Manage Account. ...
- Dial 4 to View Contract End Date. ...
- View Your Contract's End Date.
What happens if I cancel my Telkom contract?
Telkom LTE Sim + Router:
If you cancel within the minimum commitment term of 24 months you will be billed pro-rata for the LTE Router. The router cost is amortized into your contract which means you will be charged for it.
Why Telkom customers are fed up?
Durban - Telkom customers are fed up with the poor customer service they have been receiving from the information and communications technology services provider. Customers are at their wits' end because Telkom has not been meeting their communication needs.
What is Telkom toll free number?
Toll Free is a value-added service to your business that allows clients or customers to make “free” calls to you chargeable to the called Company's 0800 free phone account. i.e. 0800 221 XXXX. The service enhances your customer relations as well as cost tracking for your outbound marketing campaigns.
How do I get my money back from Telkom?
If you wish to have any credit balance refunded to you once you receive your final bill, please log a dispute with Telkom Billing on 10210.
How do I contact Telkom for WIFI?
Your Telkom Internet username and password were sent to you by SMS. If you don't have them, simply send an email to [email protected] or phone the Telkom Internet help desk on 10210. 2.
Does Telkom have WhatsApp number?
Whatsapp. You never have to leave WhatsApp to check basic things on Telkom. Message the customer care WhatsApp number on 0811 601 700 to get data balances, buy bundles and a whole lot more customer care services.
When am I due for an upgrade Telkom?
If you don't know your upgrade date, there's an easy way to find out. Simply dial *123# from the Telkom SIM you wish to upgrade.
How long does it take for Telkom to deliver a phone?
The SIM & device (if ordered) will be delivered within 3 - 5 working days. Once Telkom has approved your order on their system, it will be handed over to Courier IT for delivery. Once handed over to Courier IT, you will be able to easily track your order here using your tracking/waybill number.
How can I find out when my phone contract ends?
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.
Who owns the Internet in South Africa?
za is managed and regulated by the . za Domain Name Authority (. ZADNA) and was granted to South Africa by the Internet Corporation for Assigned Names and Numbers (ICANN) in 1990. Over 60% of Internet traffic generated on the African continent originates from South Africa.
Is Telkom a monopoly?
A de facto fixed-line monopoly
Telkom was the fixed-line monopolist in South Africa until managed liberalisation took place from the mid-1990s. As part of this Telkom was partially privatised and Neotel was licensed as the second network operator in 2005.
Is Telkom a service provider?
Telkom is a leading information and communications technology (ICT) services provider in South Africa, offering fixed-line, mobile, data and information technology (IT) services. Through BCX, our IT company, the group has operations across the globe.
When was Telkom Privatised?
The takeoff to privatisation occurred in 1996 when 30% of TELKOM shares were sold off to Telekom Malaysia Bhd partnered by US-based SBC Communications Inc. Telecommunications has pervaded all facets of human endeavors covering social, security and business functions.
What is Telkom slogan?
Telkom has launched a new brand campaign with the tagline “Tomorrow Starts Today”, in line with the group's strategy to turn the telco around and reposition it in the ICT market.
