Just perform a search. If you don`t know your upgrade date, there`s an easy way to find out. Simply select *123# from the Telkom SIM card you want to update. Note that package changes do not take effect until the 1st of the following month, regardless of when the request is made or if it is an upgrade or downgrade.
When can I upgrade my Telkom phone contract?
Your Telkom LTE contract can only be upgraded or downgraded after 3 consecutive months of your LTE being active and having had successful billing.
How do I find out when my contract ends?
You can check your contract status by asking your provider – over the phone or livechat – or by logging into your account online. You may also be able to find your contract end date via your provider's app (if you have downloaded it), by checking a bill, or looking through correspondence with your provider.
How do I check my Telkom contract balance?
You can as well check your balances using the USSD method. To achieve that, dial *188#. The balance will be displayed on your screen within seconds.
What happens when my Telkom contract expires?
When your contract with Telkom expires at the end of 24 months, what happens is that Telkom will automatically renew the contract on a month to month basis should you take no action. The amount that you are charged will be adjusted, however, meaning you will probably end up paying more for your data and airtime.
38 related questions foundWhen can I cancel my Telkom contract?
You can cancel your Telkom LTE, Telkom Fibre, Telkom ADSL or Telkom Mobile contracts anytime. Cancellation fee's may be charged. If you would like to upgrade or renew your Telkom LTE service, this can easily be done from your 21st month of your contract commitment term.
How do I contact Telkom customer service?
Corporate Customer Care:
- Telkom Mobile: 200.
- Telkom fixed line: 0800 200 000.
- Other Networks: 020 4600 200.
- Email: - [email protected]
How do I log into my Telkom account?
#1. Via Browser My Telkom
- Log into the Telkom online portal by clicking here:
- Navigate to the bottom of the page. ...
- Download the Telkom app onto your smartphone - view this article to learn how to download the Telkom app.
How much do I owe Telkom?
The easiest means of obtaining account balances, says Telkom, is via its balance enquiry SMS system. Customers should send an SMS with their 10-digit Telkom landline telephone number, followed by a space and the account-holder's ID number, from a mobile phone to 012 321 0210.
How long do I have left on my contract three?
If you're a Three customer, the best way to find out how long you have left on your contract is to log into your 'My 3' account. From there, go to 'Upgrades and offers' then click on 'check if you can upgrade. ' Under 'minimum term,' you'll see your contract end date.
Do I own my phone after 24 months?
You just pay for it in monthly instalments throughout your contract (usually 12 or 24 months), but you don't own the phone until your contract has ended.
Can I keep my phone after my contract ends?
It's best to go into one of the phone stores with your old phone and ask them to look it up and see if it can be used. To switch, however, you'll need to unlock your phone. Your old carrier should be able (and willing) to unlock your phone after your contract period is up.
Does Telkom do 36 month contracts?
Where applicable Free 50 All-net minutes, Free 100 All-net minutes and Free 200 All-net minutes shall be allocated once per month, over the full Contract term (24 months or 36 months). Data for streaming will only deplete when used on Telkom video and music content partners' platforms.
Can I change my Telkom package?
All Telkom LTE packages can be upgraded or downgraded via your Client Control Panel. Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our provider.
How do I follow up my Telkom order?
How to track your Telkom LTE order
- On the CourierIt page, select ' TRACK MY PARCEL '
- Enter your waybill number in the designated box.
- Details of your parcel will be displayed on the screen. Here you can see what step in the delivery process your Telkom LTE order is.
How do I speak to a Telkom operator?
Give Telkom a call - 081 180 (free from a Telkom mobile phone)
How do I cancel my Telkom contract?
Once you are logged in to your Telkom profile, select Manage Accounts and click on the applicable account, then select Cancel.
How do I find my Telkom username and password?
Where do I get my Telkom Internet username and password? Your Telkom Internet username and password were sent to you by SMS. If you don't have them, simply send an email to [email protected] or phone the Telkom Internet help desk on 10210.
What is the Telkom upgrade number?
If you don't know your upgrade date, there's an easy way to find out. Simply dial *123# from the Telkom SIM you wish to upgrade.
How do I change my Telkom SIM to LTE?
Dial *180# to switch to Prepaid LTE and get 10GB of data for R99!
How much is 1GB Telkom?
South Africa's semi-private telecommunications firm Telkom has cut the price of its 1GB + 1GB All networks data bundle to R79,00 from the previous price of R99. The telco has also announced the introduction of a new 1,5GB + 1,5GB All networks data bundle at R89,00.
Can I upgrade my Telkom contract early?
Don`t get stuck on old devices, old offers or old technologies, because with Telkom you don`t have to wait. You can update your contract early, and the best part is that you can do everything from the comfort of your own office. We have already pointed this out. You can decide to switch to a new network.
How much is cancellation fee for Telkom contract?
No amortized amount and no admin fee will be charged upon cancellation. Telkom requires a 30 day cancellation notice period.
What happens if I don't pay my Telkom account?
Telkom charges an interest penalty on overdue accounts. The current interest rate charged on overdue accounts is fixed at 21,5% per annum. The interest is calculated after Telkom receives payment.
